

At AHCI, we believe that home buyers should be treated fairly, are aware of what service levels to expect and how to access fast, low-cost dispute resolution arrangements (should they be dissatisfied), and that they should receive reliable information to help make their decisions.
This belief has encouraged us to ensure that any developers that wish to apply for and/or take out a structural defects warranty policy for a development with AHCI, comply with the Consumer Code (the Code). The code came into effect in April 2010, and details a set of requirements and principals that Home Builders must meet in their marketing and selling of homes, and in their after-sales customer service.
